Mendaria Terms of Service
Effective date: June 2, 2026
Last updated: June 2, 2026
These Terms of Service ("Terms") are a binding agreement between you and Stellar
Byte Technology Corp. ("Mendaria", "we", "us", "our") governing your use of the
Mendaria application and related services (the "App"). By downloading, accessing,
or using the App, you agree to these Terms. If you do not agree, do not use the
App. These Terms incorporate our Privacy Policy by reference. The Privacy Policy
is available at https://mendaria.com/privacy and these Terms at
1. Eligibility
You must be at least 18 years old to use the App. The App is for adults only and
is not directed to minors. By using the App you represent and warrant that you
are 18 or older and able to enter into a binding agreement. We may suspend or
terminate accounts where we have reason to believe the user is under 18.
2. What Mendaria is - and is not
Mendaria is an AI emotional-wellness companion for everyday emotional support,
venting, reflection, and self-care, including support through heartbreak and
loneliness. The companion ("June") is **artificial intelligence, not a human
being.** Every reply you receive is generated by AI.
The App is NOT, and must not be used or relied upon as:
- a medical device, medical service, or source of medical advice;
- therapy, counseling, psychotherapy, or a substitute for care from a licensed
mental-health or medical professional;
- a diagnosis, treatment, cure, or prevention of any health condition; or
- a crisis, emergency, suicide-prevention, or safety-monitoring service.
**If you are in crisis, or think you may harm yourself or others, the App cannot
help you. Contact your local emergency number immediately.** In the United
States, you can call or text 988 (Suicide & Crisis Lifeline) or call 911. The App
surfaces crisis resources for your convenience only; it does not continuously
monitor your messages for emergencies, cannot summon help on your behalf, and is
not a substitute for emergency services or professional care. Do not rely on the
App in any situation requiring urgent or professional intervention.
The companion may produce information that is inaccurate, incomplete, biased, or
inappropriate for your situation. AI output does not represent professional
advice or the views of Stellar Byte Technology Corp. Use your own judgment and
consult a qualified professional for medical, mental-health, legal, financial, or
similar matters.
3. Accounts and access
The App does not require an email address, phone number, or other personal
sign-in details. When you first open the App, an anonymous account is created
for you automatically so your conversations and settings persist on your device
and in our backend. You are responsible for activity that occurs through the App
on your device, and for safeguarding access to your device. Because the account
is anonymous, we may be unable to recover your data if you lose access to your
device or delete the App; see the Privacy Policy for how data is stored and
deleted.
4. Acceptable use
You agree not to:
- use the App if you are under 18;
- generate, request, or share sexual, pornographic, or explicit intimate
role-play content;
- harass, threaten, or harm others, or promote or encourage violence or
self-harm;
- use the App for any unlawful, harmful, deceptive, or abusive purpose;
- attempt to use the App to obtain medical, legal, or other professional advice
in place of a qualified professional, or rely on output as such;
- impersonate others, misrepresent your affiliation, or present the companion's
output as professional, clinical, or human advice to third parties;
- reverse engineer, decompile, scrape, overload, disrupt, build a competing
service from, or gain unauthorized access to the App, its models, or its
providers;
- circumvent safety features, content filters, age gates, usage limits, or
billing; or
- upload unlawful content or content that infringes others' rights.
We may use automated and human content moderation and may limit, suspend, or
terminate access for conduct that violates these Terms.
5. User content, reporting, and moderation
"User Content" means the messages, check-in answers, and other inputs you
provide. You retain ownership of your User Content and grant us a limited,
worldwide, non-exclusive, royalty-free license to host, process, and transmit it
(including to the third-party AI providers described in the Privacy Policy)
solely to operate, secure, and improve the App and to provide the features you
request. We do not use your conversation content or emotional inputs to train our
own or third parties' AI models (see Privacy Policy Section 5).
We provide in-app tools to report objectionable AI output or behavior. We may
review reported content and act on violations, and we aim to act on reports of
objectionable content promptly. Reporting a message helps us improve safety and
quality.
6. Subscriptions, auto-renewal, and cancellation
Access to the App's features requires an auto-renewing subscription. We currently
offer the following plans, billed in U.S. dollars (local prices and currency may
vary and are shown on the in-app paywall before you purchase):
- Weekly: $7.99 per week
- Monthly: $14.99 per month
- Annual: $59.99 per year
Subscriptions are sold and billed by Apple (App Store) or **Google (Google
Play)**, and entitlement is managed in part through our subscription provider
RevenueCat.
- Billing. Payment is charged to your App Store or Google Play account at
confirmation of purchase and at the start of each renewal period.
- Auto-renewal. Subscriptions renew automatically at the then-current price
for the same period unless you cancel at least 24 hours before the end of the
current period. Your account is charged for renewal within 24 hours before the
current period ends.
- Free trial (if offered). Where a free trial is offered, any unused portion
of the trial is forfeited when you purchase a subscription, where applicable.
- Managing and cancelling. You manage, cancel, or change your subscription in
your store account (iOS: Settings -> your name -> Subscriptions; Android: Play
Store -> Subscriptions). Cancelling stops future renewals; access continues
until the end of the period you have paid for. **Deleting the App does not
cancel a subscription.**
- Restore Purchases. You can restore an active subscription with the in-app
"Restore Purchases" option.
- Refunds. Refunds are handled by Apple or Google under their respective
policies; we generally cannot issue refunds directly for store purchases.
Statutory withdrawal/refund rights (for example, for EU and UK consumers) are
unaffected and exercised through the store.
- Price and plan changes. We may change prices or available plans
prospectively; changes do not affect a period you have already paid for, and we
will provide any notice and consent required by the stores and applicable law.
The paywall presents price, billing period, trial length (if any), renewal terms,
how to cancel, the Restore Purchases option, and links to the Privacy Policy and
these Terms. Certain features (for example, voice replies) may be subject to
usage quotas described in the App.
7. Intellectual property
The App, including its software, design, text, trademarks, and branding
(excluding your User Content), is owned by Stellar Byte Technology Corp. or its
licensors and is protected by law. We grant you a limited, non-exclusive,
non-transferable, revocable license to use the App for personal, non-commercial
purposes under these Terms. AI-generated output provided to you may be used for
your personal purposes, subject to these Terms and the applicable AI providers'
terms.
8. Third-party services
The App relies on third-party providers, including AI language-model providers
(OpenAI and Anthropic), backend and authentication hosting (Supabase),
subscription management (RevenueCat), error monitoring (Sentry), and, when
enabled, voice synthesis (ElevenLabs). Your use is also subject to those
providers' terms where applicable, and your data is handled as described in the
Privacy Policy. We are not responsible for third-party services we do not
control.
9. Disclaimers
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP OR THE
COMPANION'S OUTPUT WILL BE ACCURATE, RELIABLE, UNINTERRUPTED, OR SUITABLE FOR YOUR
PURPOSES. THE APP DOES NOT PROVIDE MEDICAL, MENTAL-HEALTH, OR EMERGENCY SERVICES.
Some jurisdictions do not allow the exclusion of certain warranties or of
implied terms in consumer contracts, so some of the above may not apply to you;
in that case, such warranties are limited to the minimum scope and duration
permitted by applicable law.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STELLAR BYTE TECHNOLOGY CORP. AND ITS
SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL,
CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR GOODWILL,
ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE APP OR YOUR
RELIANCE ON AI OUTPUT. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED
THE GREATER OF THE AMOUNT YOU PAID US (OR THROUGH THE APP STORES FOR THE APP) IN
THE 12 MONTHS BEFORE THE CLAIM OR USD 50.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR
LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY
CAUSED BY NEGLIGENCE, FOR FRAUD, OR FOR ANY OTHER LIABILITY THAT APPLICABLE LAW
DOES NOT PERMIT TO BE LIMITED. NON-EXCLUDABLE CONSUMER RIGHTS AND STATUTORY
GUARANTEES (FOR EXAMPLE, UNDER EU/UK CONSUMER LAW OR CANADIAN PROVINCIAL CONSUMER
PROTECTION LAW) ARE NOT AFFECTED.
11. Indemnification
To the extent permitted by law, you agree to indemnify and hold Stellar Byte
Technology Corp. and its officers, directors, and employees harmless from
third-party claims, damages, and reasonable expenses arising out of (a) your
misuse of the App, (b) your User Content, or (c) your violation of these Terms or
of applicable law. This Section does not apply to the extent a claim arises from
our own breach or negligence, and does not apply to consumers where prohibited by
applicable law.
12. Termination
You may stop using the App, delete your data, and delete your account at any time
using the in-app controls (see the Privacy Policy). We may suspend or terminate
your access if you violate these Terms, if we discontinue the App, or as required
to comply with law. Terminating your subscription is done through your store
account (Section 6). Provisions that by their nature should survive termination
(for example, intellectual property, disclaimers, limitation of liability,
indemnification, and dispute resolution) will survive.
13. Governing law and disputes
These Terms are governed by the laws of the Province of British Columbia, Canada,
and the federal laws of Canada applicable therein, without regard to
conflict-of-laws rules. Subject to any non-waivable rights of consumers in their
country of residence, the courts of British Columbia, Canada will have
jurisdiction over disputes arising from these Terms.
14. Apple- and Google-specific terms
If you obtained the App through the Apple App Store or Google Play, the
applicable store's terms also apply, and the store providers are not responsible
for the App or its content. To the extent you acquired the App via the App Store,
the Apple "Licensed Application End User License Agreement" applies, including
that: this license is non-transferable and limited to use on Apple-branded
devices you own or control; Apple has no obligation to furnish maintenance or
support; Apple is not responsible for product warranties, product or
intellectual-property claims, or legal/regulatory compliance of the App, which
are our responsibility; and **Apple and its subsidiaries are third-party
beneficiaries of these Terms and may enforce them against you.** You represent
that you are not located in a country subject to a U.S. Government embargo or
designated as terrorist-supporting, and are not on any U.S. Government prohibited
or restricted party list.
15. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the
"Effective date" above and, for material changes, provide additional notice
within the App. Your continued use of the App after an update means you accept the
revised Terms.
16. Contact
- Stellar Byte Technology Corp. (Canada)
- Registered address: Stellar Byte Technology Corp., British Columbia, Canada (full mailing address available on request at support@mendaria.com)
- Email: support@mendaria.com